Key Results

The Problem:Three Hidden Costs of Traditional LCD Video Walls in Airport Terminals

Mohammed V International Airport serves over 10 million passengers annually. Terminal 2 handles hundreds of international flights daily.

Before the upgrade, LCD video walls above check-in counters caused three operational problems:

· Visibility under natural light: Bright hall lighting caused LCD brightness fade and severe glare — passengers 10 meters away struggled to read flight numbers. Ground staff frequently answered "Is that E4 or F4?"

· Information fragmented by bezels: Physical borders split the display into tiles. Flight numbers, destinations, and status often hidden behind bezels — international passengers took longer to read information.

· High long-term costs: 24/7 operation pushed up energy and HVAC load. Aging screens showed color shift and dead pixels — on-site maintenance required every two months.

The airport needed not just a screen that "lights up" — but one readable in any lighting, reliable long-term, with controllable maintenance costs.

The Solution: One Seamless Screen, Four Check-in Counters

A single 6m x 2m COB LED display replaced the entire LCD video wall array — mounted above Check-in counters 23-26 in Terminal 2.

Core logic: seamless integration replaces tiled fragmentation. The 6-meter width covers four check-in counters' full sightline. 2-meter height ensures visibility from hall entrance to front counter row. Passengers approaching from any direction get complete flight information at first glance.

Scene-by-Scene Value of CX27 Series Aviation Digital Signage

Scene 1: Departure Hall — 50 Meters Away, One Glance Locks the Gate

Terminal 2's high ceiling and glass facade fill the space with natural light. This demands strict brightness performance from displays.

The upgraded screen uses flip-chip COB packaging with significantly higher luminous efficiency than traditional solutions. Combined with high-contrast optical processing, visibility under bright conditions extended from ~15 meters to over 50 meters.

Passengers entering with luggage see flight number, destination, status, and gate clearly — without approaching the counter.

More importantly: the 6-meter screen has zero physical bezels. Flight information previously split by LCD borders now displays as a continuous complete image. All information aligns clearly on one plane. Passenger sight lines no longer interrupted by bezels. Information acquisition time reduced ~40%.

Airport operations feedback: Passenger inquiries due to unreadable flight information dropped ~60%. Passenger flow in check-in area improved significantly.

Scene 2: Check-in Counter — Ground Staff's "Second Desktop"

For ground staff behind counters, the flight information screen is not just a window for passengers — it's their core tool for real-time flight status verification.

Before: LCD color shift forced staff to switch angles repeatedly to confirm check-in status (Ouvert/Closed).

After: COB packaging provides uniform color consistency. From counter front to 45-degree side, color temperature and brightness show almost no decay. Staff at any position get consistent visual experience.

Staff at Check-in 25: "Eye dryness after work used to be normal. Now at least the screen isn't the main burden."

The 31mm ultra-thin cabinet brings unexpected benefit — screen thickness aligns almost flush with existing signage. No awkward protrusion from ceiling. Counter-back space feels more open.

Scene 3: 24/7 Operation — From Frequent Repairs to Almost Forgotten

Airport FIDS cannot stop. Screen failure directly impacts hundreds of passengers' travel experience.

The COB packaging path encapsulates LED chips directly on the substrate. Light-emitting surface fully wrapped — protection rating reaches IP65. 

In airport environments with high dust and humidity fluctuation, dust cannot penetrate beads to cause dead pixels; moisture cannot cause short circuits during humid seasons. Maintenance team no longer needs regular panel removal for internal cleaning.

Energy consumption: The screen integrates 95% power factor efficient power supply with dynamic energy management. Compared to replaced LCD video wall array, operating temperature rise reduced ~15% — directly lowering departure hall HVAC cooling load.

Most visible change: LCD video walls previously required on-site maintenance every two months (dead pixels, color calibration, bezel looseness). Since deployment, maintenance team has not performed emergency on-site visits for display failure.

Scene 4: International Hub Image — One Screen's "First Impression"

Mohammed V International Airport is Morocco's aerial gateway to the world. For business travelers and tourists arriving from London, Dubai, Doha, Paris, the departure hall's visual effect forms their first impression of Morocco's modernization.

Before: LCD video walls with obvious bezels and uneven brightness carried strong "equipment feel."

After: The 6m x 2m new screen floats almost bezel-free above check-in counters. Full, uniform color naturally blends with Terminal 2's modern geometric ceiling and blue-white interior design.

Content-wise, the screen not only displays standard flight information tables — it cycles airport service tips and Morocco tourism promos between flights. Dual role: information terminal and brand window.

Airport marketing team: "It's no longer equipment needing to be hidden — it's part of spatial design."

Measurable Results

Behind these numbers: a simpler realization from airport operations. The best state of technical equipment is when users no longer notice it. When passengers no longer struggle to identify gates, when ground staff no longer file repair tickets for screen failure, when maintenance teams no longer rush for frequent repairs — the screen has fulfilled its mission.

Conclusion: Digital Transformation of Transportation Hubs Starts with "Clear Visibility"

*Data sourced from airport operations feedback and on-site measurements.

Ready to transform your organization's meeting and display experience? Contact us for a free on-site assessment or download our Chamber of Commerce Digital Display Solution Whitepaper. www.qstech.com